Refund policy

Hortensias Return & Refund Policy

Returns

30-day returns from delivery.

Refunds are issued to your original payment method.

No restocking or cancellation fees.

For ordinary fit or preference returns, you pay the return shipping.

For damaged, defective, or incorrect items, Hortensias pays the return shipping.

Contact

If you have questions about returns or refunds, contact our customer support team using the contact form on our website or by email at info@hortensiasthelabel.com.